Pricing
Capturing a process is always free. You only pay for reviewing, modelling, exporting and managing client workspaces.
12-month term, billed monthly
Solo consultants, seasonal use, a first department, an inventory handed over after a project
€79per month
Annual plan · €948 per year
Consultancies with running engagements, companies capturing processes continuously
€890per month
Annual plan · €10,680 per year
Enterprise departments, regulated industries, partners and resellers
On request
Annual contract · seat tiers by volume
How to pick a plan
The decision comes down to one number: saved processes per month.
Below 17 processes a month Flex is cheaper. You pay the base fee plus every saved process.
From 17 processes a month Flat is cheaper. The step up from the Flex base fee equals exactly those processes, and everything beyond them is free.
More seats move the line down. Flat includes 3 editor seats, Flex one; every additional seat costs the same on both plans. The calculator below shows the break-even for your team size.
Both plans ship the same feature set. You can move from Flex to Flat at any time, and processes already paid for in the current month are credited.
Calculator
A process consultant captures 6 to 10 processes on a day at a client site.
Only people who review, model, export or manage client workspaces.
Calculated on the annual plan. Switch the billing period above.
At this usage Flex is cheaper — €321 less per month. That is €57 per process, against at least €270 by hand.
With one editor seat, Flat pays off from 17 saved processes a month.
By hand: saved processes × €270 (the lower bound of 3 consultant hours at €90). Monthly cost, net.
Features in detail
Custom adds operations, security and integration with your system landscape. Everything else is in every plan.
| Feature | Flex€79 + €49 / process | Flat€890 / month | CustomOn request |
|---|---|---|---|
| Capture | |||
| Capture by chat, text or voice10 to 25 minutes per process, guided by follow-up questions | |||
| Capture by experts without a seatInvite by link, for any number of people | |||
| Capture assignmentsAn editor assigns specific processes to experts and tracks what comes back | |||
| Duplicate check during capture | |||
| Review gateAn editor reviews and approves before a process enters the inventory | |||
| Process mapSteps, owners, systems, handovers; flow diagram | |||
| Scoring and analysis | |||
| Scoring per processAutomation potential, time saved, value gained, implementation effort; rule-based and traceable | |||
| Resilience fields per stepOwner, backup, documentation status | |||
| Capability scanRecord your system landscape and API availability, then rescore every process | |||
| Process inventory and coverageWhich areas are captured, where processes are missing | |||
| People-event loopSomeone leaving or changing roles surfaces the affected processes and missing backups | |||
| Outage simulationPreviewWhat happens when a person or a system is unavailable | |||
| Resilience analysisIn-depth analysis across the whole inventory, bus factor, action list | on request | on request | on request |
| Compliance clockAudit, ISO, records of processing activities: deadlines and evidence per process | on request | on request | on request |
| Collaboration and workspaces | |||
| Client workspacesSeparate data rooms per client or department | unlimited | unlimited | unlimited |
| Consultant consoleEvery workspace, assignment and approval in one view | |||
| Roles and permissions | |||
| Your own conventions and templatesNaming, required fields, capture guides per workspace or organisation | |||
| Handover to the end clientThe process map belongs to the client after the project; 60 days read-only, then their own plan | |||
| Export and integration | |||
| BPMN exportImport into ADONIS verified | |||
| Excel export | |||
| Bulk exportSeveral processes or a whole workspace in one go | |||
| MCP access for your own AI agentsRead, save and correct processes from Claude, ChatGPT or your own tools | read and write | read and write | extended quotas |
| Integrations with ERP, HR and document systemsConfigured and operated by Trace | — | — | |
| Migration of existing process landscapesImport from BPMN, Excel or document stores | — | — | |
| Seats, operations and security | |||
| Editor seats included | 1 | 3 | as agreed |
| Additional editor seat | €45 / month | €45 / month | tiered |
| Subject-matter experts (capturing) | free, unlimited | free, unlimited | free, unlimited |
| Hosting in the EU | |||
| Dedicated hosting or on-premise | — | — | |
| Single sign-on and user provisioning from your directory | — | — | |
| Individual contract and data processing agreement | standard | standard | individual |
| Support and contract | |||
| Support | priority, onboarding session | SLA, named contact | |
| Team training | — | — | |
| Billing | monthly or annual | monthly or annual | annual contract |
| Partner and reseller modelFor consultancies offering Trace to their own clients | — | — | |
On request
An in-depth read of the whole process inventory: where a workflow hangs on one person, where backup or documentation is missing, which systems are bottlenecks. The result is a prioritised action list, not a report.
Price on request, monthly
Deadlines and evidence per process for audits, ISO certification and records of processing activities. Shows which processes are reviewed, which are overdue and which evidence is still open.
Price on request, monthly
Questions